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Utilities

Whether you're new to the City, opening a business, moving or doing some digging it's important to know who your utilities contacts are.

Digging

In addition to obtaining the proper building permits, it's your responsibility to get all the proper utility locates before you break ground and it's the law. Protect yourself and your loved ones from serious injuries, avoid causing a power outage in your neighbourhood, and prevent costly repairs or damages to your property.

Contact Ontario One Call to request a free locate a minimum of one week prior to your start date to ensure you get all the proper information before you dig. Spring and summer time are busy seasons and this short turn around time may mean you may not get all your locates, so be sure to give yourself and Ontario One Call plenty of time to schedule your locates.

Other Numbers of Interest

Excavation Permits - if you are digging on the city-right-of-way you will require an excavation permit.  Call 519-539-2382 ext. 3114 for more information.

Building Permits - most projects requires a permit.  Call 519-539-2382 ext. 3106 & 3103 for more information.

  • Bell Canada General Enquiries: 1866-301-1942
  • Bell Canada Internet: 1844-310-7873
  • Bell Canada Fiber TV - 1866-797-8686
  • Bell Canada Satellite TV: 188-759-3474
  • Execulink Emergency Repairs: 519-424-4997
  • Hydro One Network (Outage/Emergency): 1-800-434-1235
  • Hydro One Woodstock Operations: 519-537-7172
  • Hydro One Customer Service: 1800-419-5208 ext. 2114
  • Oxford County: 519-539-9800
  • Rogers Cut Cables: 1800-265-9501 (option 2)
  • Rogers General Enquiries: 1-822-381-7834
  • Rogers Tech Support Wireless: 1-855-381-7835
  • Rogers Tech Support Internet: 1-855-381-7839
  • Rogers Tech Support TV: 1-855-381-7838
  • Union Gas General Enquiries: 1-800-265-4173
  • Union Gas-Gas Leak Emergency: 1-877-969-0999

Electricity

Our electricity is provided by Hydro One.

Gas

Our natural gas is provided by Enbridge Gas.

Emergencies

In case of an emergency involving your utilities, call the appropriate company. 

Utilities

Company

Business Hours Contact Phone Number

After Hours Contact Phone Number

Roads and Sewers

City of Woodstock

519-539-2382
ext. 3104 or 3102

519-537-2323 (Police Services) 

Water

City of Woodstock

519-539-2382 ext. 3120

519-539-2382 ext. 3120 (call is directed to our dispatch after 3:30 p.m.)

Gas

Enbridge Gas (Union Gas)

1-877-969-0999

1-877-969-0999

Electricity

Hydro One

1-888-664-9376

Power Outage

1-800-434-1235

Cable, Internet and Phone

Bell Canada

611

611

Cable, Internet and Phone

Rogers Cable

1-800-505-5487

1-800-265-9501

Internet and Phone

Execulink

519-424-4997

519-424-4997

Other Emergencies

County of Oxford

519-539-9800

519-539-9800

Contact Us

© 2017 City of Woodstock P.O. Box 1539, 500 Dundas Street, Woodstock, ON N4S 0A7

 

Phone: 519-539-1291
Email: General Information

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