Pay My Water and Wastewater Bill

ERTH Solutions has been contracted to oversee and set up billing for water and wastewater services in Woodstock.

Water/Wastewater Rates

Water and wastewater rates are set by the County of Oxford. To find out more information about these rates, bylaws and how to calculate your rate visit the County's website.

Setting Up Your Billing Account

ERTH Solutions offers several convenient ways to pay for your water and wastewater bill. Payment options include:

• In-person payment dropped off at your bank (in-person payments will not be accepted at Woodstock Hydro or ERTH Solutions offices)
• Cheque (through Canada Post) and mailed to the address on your bill
• Pre-authorized payment (PAP) by enrolling using the on-line form
• Telephone or on-line banking. Most financial institutions accept payments

Billing or Account Issues

For high water bills or changes required to your billing account please contact ERTH Solutions by phone at 1-877-485-6050 or by email.