Water and Sewer

Oxford County owns and is responsible for the management, maintenance, and long-term capital planning for the water and  wastewater systems across the county. The City of Woodstock is responsible for delivering water to homes, businesses and industrial customers through a 210 km long network of water mains. 

Scam Alert 

From time to time, the City is notified by residents who receive calls from people claiming to be contractors working for the City of Woodstock trying to schedule an appointment to either perform an inspection, quality assurance testing inspect water softeners or water pressure. Please be cautious if you are contacted by telemarketers or door-to-door salespeople claiming to be from the City and saying they are conducting water tests or wish to discuss high water consumption. 

The City does not go door to door asking to enter your home.  

If you receive a suspicious call, you can contact us at 519-539-2382 ext. 3104 or 3102 to confirm if the request is legitimate. You may also contact Woodstock Police non-emergency number at 519-537-2323 or learn more about identifying a scam or fraud at Consumer Protection Ontario.