Sidewalks

There are hundreds of kilometres of sidewalks in Woodstock, approximately 40 per cent of sidewalks are curb-faced meaning there is no boulevard between the sidewalk and the curb. 

Sidewalk Maintenance

Sidewalk deficiencies are reviewed on an annual basis and prioritized in accordance with our maintenance program and provincial legislation. Not all cracked sidewalks requires repair. Hairline cracks do not pose a tripping hazard, they are more aesthetically unpleasing.

To report a trip hazard, please call the Public Works Department at 519-539-2382 ext. 3104 or 3102 to have the sidewalk reviewed by staff and placed on a list for future repairs.

Sidewalk Snow and Ice Clearing

Property owners must clear the sidewalks around their property of both snow and ice within 24 hours of a snowfall. These sidewalks must be maintained to bare pavement on an ongoing basis. 

If a complaint is received, a bylaw officer will be sent to inspect the sidewalk. If the sidewalk has not been cleared, residents will have 24 hours to clear the snow and ice from their sidewalk. If it is not cleared within the time specified on the notice, the City will have a contractor clear the sidewalk and the cost will be added to the tax bill. 

Notices will not be issued in instances where the residents have obviously cleared their curb-faced sidewalk, but road plows push the snow back on the sidewalk. Public Works will clear snow from these curb-faced sidewalks once all roads have been plowed.

Reporting a Problem

If you wish to report a sidewalk that has not been cleared 24 hours after the end of a snow storm event, you may call the Engineering Office at 519-539-2382 ext. 3104 or 3102. Please be sure to leave the following information for an investigation to be begin - Full name, address and phone number of the caller, and the address of where the sidewalk has not been cleared.

Snow Buddies

Each winter, our Snow Buddies program helps connect volunteers with residents who are unable to clear their own sidewalks. Becoming a Snow Buddy is a great way to earn volunteers hours and help out your neighbours. Buddies must be 12 years of age or older, and must participate in a free training session hosted by the City. The program often fills up so volunteers are always needed. Participants can register to be a snow buddy online, or by calling 519-421-7665.