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Para-transit

Para-transit service is provided by the City of Woodstock and offers door to door scheduled service.  Para-transportation is intended for persons who, due to a functional limitation, cannot board, ride or disembark from Woodstock Transit fixed-routes.

Want to learn more about how to take Woodstock Transit?  We can help.  Contact the Transit Supervisor at 519-539-2382 X 3130 or 3131 to discuss your needs.  Travel training is available for both the conventional and para-transit services

Para-transporation application

To be eligible to ride our para-transit, the Para-transportation Application form must be filled out in its entirety and returned to Para-transportation, City of Woodstock, P.O. Box 1539, 500 Dundas Street. 

You will need to print the form to have Part B completed by your health care professional.  Photo I.D. cards will be required to use this service.  Once your application is approved, you will be contacted to schedule your photo identification appointment.  

If you have any questions concerning eligibility criteria, please call 519-539-1291.  A hardcopy of the application is also available at City Hall.

Para-transportaton Application Form

Booking rides

You must be registered as a para-transit user to book your ride.  All rides must be pre-booked a minimum 24 hours in advance.  Same day rides are available if there is space.

To arrange for your ride please call 519-539-2382 ext. 2510, (TTY: 519-539-7268) Mondays through Fridays 8:30 a.m. to 7:00 p.m. and on Saturdays from 9:00 a.m. to 7:00 p.m.

Notices

Notices related to para-transit will be the same as for the conventional transit.  These notices can be viewed on the conventional transit webpage.   

Transit fare

All passes accepted by our conventional transit is accepted by Para-transit. Fare is required at time of boarding with no exceptions.  Exact change is required when paying for a single ride.  Riders with inadequate fare will be declined service.   Drivers are required to follow their manifests.  They are not permitted to change your scheduled destination or book return rides.  Transit fees are the same for conventional as it is for para-transit.  Please view our fares page for information on transit fees.  For a list of current authorized transit agents  follow the link provided.

Lost or stolen items

Woodstock Transit is not responsible for lost, stolen or damaged bus passes.  The owner is responsible for replacing these items at their expense.

Policies and procedures

Para-Transporation Policies and Procedures

A Guide to Para-Transit Policy

Contact Us

© 2017 City of Woodstock P.O. Box 1539, 500 Dundas Street, Woodstock, ON N4S 0A7

 

Phone: 519-539-1291
TTY: 519-539-7268
Email: General Information

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