Fares and Passes

Woodstock Transit OneCARD / SmartCard bus pass

Ready to use pre-loaded OneCARD transit passes are available for purchase at all the regular retailers that currently sell bus passes (Adult, Student and Senior monthly passes, HDR and STride). Group passes are only available on the buses.

Fares may either be loaded to your OneCARD online in the convenience of your home, or at one of the following city facilities or by purchasing a new preloaded OneCard:

  • City Hall, 500 Dundas Street,
  • Engineering Office, 944 James Street,
  • Southside Aquatics, 315 Finkle Street, and
  • Woodstock Public Library, 445 Hunter Street.

To load funds to your Woodstock Transit OneCARD, click on the transit pass portal below. You will need to enter credit card information in order to purchase/update your transit pass. If you are not comfortable using a credit card online, you will need to visit one of our facilities listed above to upload at that location.  

OneCARD Transit Pass Portal

Remember to register your card online!  Should you misplace or lose your transit pass, your information can be transfered to a new card for a fee of $5.00. You will need to go on line to report it lost or stolen and your card will be blocked and any remaining rides will be transfered to and loaded on to a new card. Please allow time for this process and call ahead to be sure your card is ready for pick up. 

Visit our Fequently Asked Questions webpage for information about how to use the Woodstock Transit e-Fare system.

How to use your OneCARD

Monthly passes (Adult, Senior or Student) are no longer issued by calendar month. A monthly pass is valid for a month from the first day that it is activated on the bus. For example, if you purchase or load your smart card from your computer at the beginning of November (November 2nd), but do not actually take the bus until mid-November (November 12th), your pass will be valid until mid-December (December 11th). The pass is valid for only a month from the date the card is first used on the bus.

You also have the ability to have several fare options on one card.  For example, you could load a monthly adult pass and three (3) individual rides. Please note, the monthly pass will be used first before any other fare. The fare validator does not have the ability to choose various fares. It will always read the monthly pass first.

Fare rates

Exact change is required when paying for the single cash fare. Our drivers will not have the funds to make change. If you do not have the proper cash fare or a proper transit pass, service will not be provided.

STride passes are for current and returning students only. Drivers may ask for proof to validate that the user is a student. A valid student card or letter on school letterhead confirming enrollment is considered proof. If you do not have proof that you are a student, you are then required to pay the cash fare of $2.50. If you do not have your fare, service will not be provided.

The City of Woodstock does not give refunds for any lost, stolen or confiscated transit passes. Be sure to register your card online. By registering your card, your card information can be transfered to a new card for $5.00. If your card is not registered, your information/rides are lost and you will be responsible for replacing these at your cost.

Fare Type Single Ride Monthly Pass
Adults $2.50 - exact change required $60.00
Students (Monthly passes sold during school year only) $2.50 - exact change required $48.00
STride pass* (July-August) - Unlimited rides/transferable
ONLY for current or returning students
n/a $25.00
Seniors (+60)

$2.50 - exact change required

Child (under 5)  Free n/a

Veterans pass**

Photo ID Pass required

Free n/a

Support person**

Photo ID Pass required 

Free n/a
Group pass (2-5 riders) all day $7.50   n/a
Han-D-ride pass (12 rides) n/a $25.00

*STride passes are available for purchase in June.
**Veterans and support people are eligible for free rides on our transit.

Authorized transit agents

Passes may be purchased at these locations.

Location Adult Pass Senior Pass Student Pass Han-D-Rides STride Pass Veteran's Pass Support Person Pass

City Hall
500 Dundas Street

Yes Yes Yes Yes Yes n/a Yes

City Engineer's Office/Public Works Building
944 James Street**

Yes Yes Yes Yes Yes Yes n/a
Woodstock District Community Complex
381 Finkle Street
Yes  Yes Yes Yes n/a n/a n/a
Woodstock Public Library
445 Hunter Street
Yes Yes Yes Yes Yes n/a n/a
Southside Aquatics Centre
315 Finkle Street
Yes Yes Yes Yes n/a n/a n/a
645 Dundas Street
Yes Yes Yes Yes n/a n/a n/a

Southgate Centre
191 Old Wellington Street

Yes Yes n/a  Yes n/a n/a n/a
St. Mary's High School
431 Juliana Drive
n/a n/a Yes Yes n/a n/a n/a

Pioneer Gas Station
334 Norwich Avenue
Yes Yes Yes Yes n/a n/a n/a

Contact Us

© 2017 City of Woodstock P.O. Box 1539, 500 Dundas Street, Woodstock, ON N4S 0A7


Phone: 519-539-1291
TTY: 519-539-7268
Email: General Information

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