Electronic Cards & Cash Fare

Purchasing a Group Pass

Passes are only available from the bus driver. Put exact change in the farebox and the driver will issue the group a paper pass, which contains a QR Code. Scan the QR Code each time you board a bus.

ONLY original paper group passes will be accepted. It is unlawful to reproduce this or any passes. 

Group Definition

The group pass is good for one day only and is unlimited use on all Woodstock transit routes on the date specified on the pass and as outlined below. The cost of the group pass is $8.25. Drivers do not make change. A group must be travelling together by boarding the bus and travelling to the same destination. 

Maximum of five and minimum of two people travelling together.  Examples:

• Two (2) adults  and not more than three (3) children (under 18 years of age),
• One (1) adult and not more than four (4) children (under 18 years of age)
• Maximum two (2) adults.

This pass is not transferable. Transfers are not necessary when using the group pass. The pass must be submitted to the driver for inspection upon their request and can be cancelled at any time for misuse. No refunds or exchanges will be given.

If you require a person to support you when riding the conventional bus, you are required to pay for your trip and you will also be required to carry a support ID card issued to you by the city to allow your support person free travel.

A user who has an identified medical requirement for support must apply and be approved to be issued a support ID card. One support person per ride will be allowed to accompany you free of charge. We understand that your support person may not be the same individual each trip.

Please fill out the application form with supporting medical documentation and forward to the Clerk's Department. The application must be completed by you and your heath care professional. If approved, you will be issued a support ID card. There is no fee for the identification card.

When boarding the bus, you must show the driver your Support Person's pass.

Support Person Pass Application

You may drop off your completed form along with a copy of your Certificate of Service and/or Discharge Papers to the City Engineer's Office at 944 James Street, send it by email using the subject line: War Veterans Application Form, or fax it to 519-421-3250 - attention Engineering Office Supervisor. All information will be kept confidential and will only be used for this purpose. Please allow five business day to process your application. Photo I.D. is required with this pass. You will be contacted once your application is approved to schedule a photo session at City Hall, 500 Dundas Street. You may be able to wait for your pass to be created, however if you cannot wait, the pass will be mailed to you.

When you board the buses, please show the bus driver your veterans pass. This pass can only be used by the person it is issued to. It is not transferable to any family member or friend.

The City reserves the right to confiscate any pass under this program that is used inappropriately (e.g. used by someone other than the pass holder). 

STride passes are for current and returning students only. A valid student card, email or letter on school letterhead confirming enrollment is considered proof.

STride passes are only valid for the months of July and August and available for purchase in June at City Hall, 500 Dundas Street, the Office of the City Engineer, 944 James Street and the Woodstock Library.

Proof of enrollment is required at time of purchase.

STRide passes are available as a reloadable option for student cards registered to a customer’s account.