treesinfall

Bus Passes & Cash Fares

TYPES OF BUS PASSES

TYPE OF PASS MONTHLY PASS FEES SINGLE RIDE FEES
Adults $60.00 $2.50 - exact change required
Seniors $48.00 $2.50 - exact change required
Students
Sold during school year
$48.00 $2.50 - exact change required
STride pass (July & August Only)
For current and returning students
Unlimited rides/transferable
 $25.00 $2.50 - exact change required
Han-D-Ride
12 rides
$25.00 Not Available
Child
Under 5
Not Available Free

Veterans Pass
Photo ID Pass Required

Not Available Free with Veterans Pass

Support Person Pass
Photo ID Pass Required 

Not Available Free with Support Person Pass
Group Pass 
2-5 riders - all day
Not Available $7.50 

CASH FARES

Our drivers do not make change.

Exact change is required when paying for the single cash fare.  If you do not have the minimum cash fare or a proper bus pass, service will not be provided.  See table above for fare rates for all our passes.

SPECIALTY PASSES

Group Pass

Purchasing a Group Pass

Passes are only available from the bus driver. Put exact change ($7.50) in the farebox and the driver will issue the group a paper pass, which contains a QR Code. Scan the QR Code each time you board a bus.

ONLY original paper group passes will be accepted. It is unlawful to reproduce this or any passes. 


Group Definition

The group pass is good for one day only and is unlimited use on all Woodstock transit routes on the date specified on the pass and as outlined below. The cost of the group pass is $7.50. Drivers do not make change.  A group must be travelling together by boarding the bus and travelling to the same destination. 

Maximum of five and minimum of two people travelling together.  Examples:

  • Two (2) adults  and not more than three (3) children (under 18 years of age),
  • One (1) adult and not more than four (4) children (under 18 years of age)
  • Maximum two (2) adults.

This pass is not transferable. Transfers are not necessary when using the group pass. The pass must be submitted to the driver for inspection upon their request and can be cancelled at any time for misuse. No refunds or exchanges will be given.

Woodstock Transit Support Person Pass
If you require a person to support you when riding the conventional bus, you are required to pay for your trip and you will also be required to carry a support ID card issued to you by the city to allow your support person free travel. 

A user who has an identified medical requirement for support must apply and be approved to be issued a support ID card. One support person per ride will be allowed to accompany you free of charge. We understand that your support person may not be the same individual each trip.

Please fill out the application form with supporting medical documentation and forward to the Clerks Department. The application must be completed by you and your heath care professional.  If approved, you will be issued a support ID card. There is no fee for the identification card.

When boarding the bus, you must show the driver your Support Person's pass.

Support Person Pass Application

Woodstock Transit War Veteran Application Form
War Veterans may be eligible to receive a free transit pass good for our conventional transit and our para-transit system for unlimited use. If you are eligible please click on the application form link below.

You may drop off your completed form along with a copy of your Certificate of Service and/or Discharge Papers to the City Engineer's Office at 944 James Street, send it by email using the subject line: War Veterans Application Form, or fax it to 519-421-3250 - attention Engineering Office Supervisor. All information will be kept confidential and will only be used for this purpose. Please allow five business day to process your application. Photo I.D. is required with this pass. You will be contacted once your application is approved to schedule a photo session at City Hall, 500 Dundas Street. You may be able to wait for your pass to be created, however if you cannot wait, the pass will be mailed to you.

When you board the buses, please show the bus driver your veterans pass. This pass can only be used by the person it is issued to. It is not transferable to any family member or friend.

The City reserves the right to confiscate any pass under this program that is used inappropriately (e.g. used by someone other than the pass holder). 


Eligibility

  • You must have served for Canada or the Commonwealth,
  • War veterans only (not intended for spouses or family members)
STride Passes

STride passes are for current and returning students only. A valid student card, email or letter on school letterhead confirming enrollment is considered proof.

STride passes are only valid for the months of July and August and available for purchase in June at City Hall, 500 Dundas Street or the Office of the City Engineer, 944 James Street.

Proof of enrollment is required at time of purchase.

WOODSTOCK TRANIST OneCARD

During the current lockdown, if you are not able to reload your OneCard from your home computer, you may make an appointment to load your cards at either the Engineering Office at 944 James Street by calling 519-539-2382 ext. 3104 or 3102, or City Hall at 500 Dundas Street by calling 519-539-1291.  Please reference the City's COVID page for many other Transit updates during the lockdown.

Ready to use pre-loaded OneCARD transit passes (Adult, Senior, Student, Han-D-Ride and STride) are available at the vendor locations listed below.  Scroll down further for bus pass fee information. 

RELOADING YOUR OneCARD

To reload funds to your Woodstock Transit OneCARD from the convenience of your home, click on the OneCARD Transit Pass Portal link below. You will be required to enter your credit card information in order to complete and process payment for your transit pass. Please note the website is a secured site.  However, if you are not comfortable using your credit card online, you will need to visit one of the locations noted below that is capable of reloading bus passes.  

CLICK HERE TO LOAD YOUR OneCARD

BUS PASS SALE LOCATIONS

** Denotes - Vendors that may also reload existing OneCARDs/Bus Passes

Vendors Adult Pass Senior Pass Student Pass Han-D-Rides STride Pass Veterans Pass

**City Hall
500 Dundas Street

Yes Yes Yes Yes Yes No

**City Engineer's Office/Public Works Building
944 James Street

Yes Yes Yes Yes Yes Yes
**Southside Aquatics Centre
315 Finkle Street
Yes Yes Yes Yes No No
**Woodstock Public Library
445 Hunter Street
Yes Yes Yes  Yes  No No 
Woodstock District Community Complex
381 Finkle Street
Yes  Yes Yes Yes No No
Foodland
645 Dundas Street
Yes Yes Yes Yes No No
Pioneer Gas Station
334 Norwich Avenue
Yes Yes Yes Yes No No
CNIB Lottery Kiosk (Walmart)
499 Norwich Avenue
Yes Yes Yes Yes No No

REMEMBER TO REGISTER YOUR OneCARD ONLINE

The benefit of having your bus pass registered is that you will be able to go online and report it lost or stolen. No one can use your lost or stolen card and your remaining rides will be transferred to your new card.  We will receive a notification noting that your card has been lost/stolen and we will activate a new card for $5.00  Once your card is processed, we will contact you to let you know when you can pick up your new card. This process does take some time, so please call ahead to be sure your card is ready for pick up.

If you forget to register your card, all this information will be lost and you will need to purchase a new card.

Visit our Frequently Asked Questions webpage for information about how to use the Woodstock Transit e-Fare System.

MONTHLY PASS DEFINITION

A 30-Day Pass (Adult, Senior or Student) becomes activated the first time the pass is tapped on the bus.  

Example: If you purchased your pass on November 2 but you did not take your first ride until November 13, your bus pass will expire at the end of the service day on December 12.

Contact Us

© 2017 City of Woodstock P.O. Box 1539, 500 Dundas Street, Woodstock, ON N4S 0A7

 

Phone: 519-539-1291
TTY: 519-539-7268
Email: General Information

Back to top

I'd Like To...