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Curbside Bulk Item Collection

RESIDENTIAL BULKY/LARGE ITEM CURBSIDE COLLECTION

At this time, curbside bulk collection is scheduled to take place.  Please visit our Covid-19 webpage for current updates on any changes to our services during this time.

DID YOU KNOW...not all items are picked up at the curb!

Also...it is not a spring clean up, but a large item collection! That is, no small items are collected at the curb.

The bulk item curbside collection has been in place for several years, however, residents are still putting out items that do not get picked up at the curb. To be sure your items are collected, please read carefully and see the acceptable items list below.

This program is intended for items that are too big or large to fit into a regular garbage bag!  Small items such as garden hoses, landscape edging, most toys, sports equipment, artwork, small totes, clothing, plastic and other garden pots, outdoor cushions. to name a few, are not considered a large item. These items and other small items, as well as, items that can be broken down must be placed in a garbage bag, tagged and place out on your regular garbage collection day.

If you set out small items at the curb, please understand they will not be picked up.

We have reduced our curbside bulk item collection to one week per year because these items may be brought to the Enviro Depot year round

WHEN IS MY COLLECTION WEEK?

View our City Services Calendar to see when we will be in your area, call the Engineering/Public Works office or check out the When is my pickup? and What goes where? with the County's Wasteline App.

WHEN CAN I SET OUT MY LARGE ITEMS?

On the week of your collection, bulk items must be placed at the curb no earlier than the Saturday and no later than 7:30 a.m. on the Monday.  Please note, if your collection is mid to end of the week, you must still place your items out by 7:30 a.m. Monday of you collection week. 

Any items placed out after we have been in your neighbourhood or items that have not be set out properly will not be picked up. You will need to take these items and bring them to the Enviro Depot.

WHAT CAN I SET OUT?

You are permitted to place out a maximum of five bulky items on your collection week.

Please remember, small items are not considered bulk items.

Also, we do not accept electronics, appliances, wood products and construction materials at the curb.  These items must be brought down to our Enviro Depot or the County Landfill in Salford Ontario. 

Residential Homes

Acceptable Items

Armoires, BBQ's without the propane tank, carpet (6ft long, rolled and tied), chests, couches, chairs, desks, floor lamps, furniture, headboards, mattresses and box springs, pool covers, pool filters (no sand), tables, water softeners (no salt or water).  Use the Waistline App to help you identify where an item should go if it is not on our list.

Unacceptable Items

Below are just a few examples of what we do not pick up during bulk item curbside collection. These items and other small items must be placed in a garbage bag, tagged and placed out at the curb on your garbage collection day. Follow the Waistline App link above to find out where an item should be placed.

Small items, all appliances - small and large, vacuum cleaners - even upright, car parts, car mats, small indoor & outdoor mats, garden hoses, landscape edging,  patio cushions and other cushion, small totes, windows, glass, mirrors, garden pots, small lamps, concrete, construction debris, electronics (electronics drop-off bin available at yard waste depot), hazardous materials, household garbage, lumber, microwaves, TV's (electronics drop-off bin located at yard waste depot), Tire (drop off bin located at yard waste depot), toilets (drop off bin at yard waste depot)

Multi-family residential units - Row-housing, condominium units

Only units that currently receive garbage collection from the City of Woodstock Public Works Department will receive bulk item collection.

Your items must be set out in front of your unit only, no earlier than the weekend prior to your scheduled collection week and no later than 7:30 a.m. on the Monday of your collection week.  Community piles at the curbside will not be collected.  Please ­check with your property management/landlord before setting out any articles.

OTHER OPTIONS FOR DISPOSING OF YOUR LARGE ITEMS

  1. RE-gift: Give furniture and other large items that are in good condition to relatives or friend who could put them to good use.
  2. RE-use: Donate items to an organization that accepts used goods.
  3. RE-distribute: Post items on buy and sell websites. It is easier than you think!

FREQUENTLY ASKED QUESTIONS

Why were my bulk items not picked up?

There are a few reasons why this happened:

You placed the wrong items at the curb.

Please remember this is not a spring clean up, therefore, we do not pick up all items. 

Small items are considered household garbage and must be placed in a garbage bag, tagged and placed out on your next garbage collection day. If you are not sure what goes where, please check out the wasteline app or call the Engineering/Public Works department first before taking the trouble to place your items at the curb.

  • Some examples of small items:
    • Garden hoses & garden edging - these items can be rolled up and placed in a garbage bag and tagged and placed out on your collection day.
    • Small appliances such as microwaves, kettles, toasters, toaster ovens, vacuum cleaners including upright vacuum cleaners - these items can be taken to a scrap metal company.
    • Plastic flower pots - this can be placed in your recycling bin if they are clean of dirt, however, the small plastic plant cells must be placed in your garbage bag.
    • Ceramic, clay, or stone flower pots or bird baths - Small items must be placed in a garbage bag. Bag cannot weigh more than 44lbs.  Sharp pieces must be disposed of in a container and marked clearly of broken pieces and tagged and placed out for garbage pick up.
    • Small rugs or carpet remnants, curtain rods - these can be rolled up or broken down and placed in a garbage bag.
    • Wood, cabinets, home renos, construction material - these items must be disposed of at either the Enviro Depot or at the Oxford County Landfill in Salford Ontario.
 
You placed too many large items out. 
We only take up to five bulk items on each of your bulk item collection week. See our City Services Calendar for when we are in your area or call the Engineering/Public Works department at 519-539-2382 ext. 3104 or 3102. 
You placed your items out too late or on the wrong week.

Please remember that you must have your bulk items placed out at the curb by 7:00 a.m. of the Monday of your collection week even if your garbage day is on Tuesday, or Friday. Once our trucks have been through your street, we will not be back to pick up items set out late.  Depending on the amount of items set out in your collection area, it may take us until Friday to complete that the route. Please be patient with us.

Remember, we only pick up bulk items at the curb once a year in the spring. Check our City Services Calendar to see when we are in your area.

What do I do if my items were not picked up?

You placed your items on the wrong week.

If we haven't been by your area yet, view our City Services Calendar for when we are in your area, or call the Engineering/Public Works department at 519-5396-2382 ext. 3104 or 3102.

If you place your items out too early, you will need to remove those items from the curb and place them out on your collection week as per our Property Maintenance Bylaw Chapter 0731 Garbage-Recyclables Collection. Items cannot be placed out until the weekend of your collection week. If you do not remove your items, you will be asked to remove them by our Bylaw Enforcement Officer and if you are not compliant, the City will remove these items at the owners cost. 

If we have been by your area already, you may bring items to the Enviro Depot year round.  Follow the link to the Enviro Depot to find out hours of operation. 

You placed the wrong items out.
If you put out small items or small appliances or any other items listed above that are not acceptable, you will need to dispose of them in the proper format. Some items will need to be placed in a garbage bag and tagged for regular household garbage collection, and other items may be placed in your recycling bin, or disposed of at either our Enviro Depot, or at the Oxford County Landfill in Salford Ontario. View the Wasteline app link to see how to properly dispose your items. 
You placed too many large items out. 
We will only pick up five (5) bulk items during your bulk item collection week. Anything set out over that limit will need to be be brought to the Enviro Depot. Please do not leave extra items out at the curb as per the  Property Maintenance Bylaw Chapter 0731 Garbage-Recyclables Collection.
We missed your place. 

We are only human!

If you have placed out the correct items and on the correct collection week before Monday 7:00 a.m., and we somehow missed your house, please call us at 519-539-2382 ext. 3104 or 3102 and we will make arrangements to pick them up.

Our trucks are equipped with GPS and we can identify what day and time our trucks were in your area and if we have missed your place.

Contact Us

© 2017 City of Woodstock P.O. Box 1539, 500 Dundas Street, Woodstock, ON N4S 0A7

 

Phone: 519-539-1291
TTY: 519-539-7268
Email: General Information

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