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Bulk Item Collection

Residential Bulky/Large Item Collection

Not all items are picked up at the curb!  It is not a spring clean up, but a large bulk item collection.

The bulk item curbside collection has been in place for several years now, however, residents are still putting out items that do not get picked up at the curb.  To be sure your items are collected, please read carefully and see acceptable items list below.

This program is intended for items that are too large to fit into a regular garbage bag. Small items such as garden hoses, landscape edging, most toys, sports equipment, artwork, small totes, clothing, plastic and other garden pots, outdoor cushions are not considered a large item.  These items and other small items, as well as, items that can be broken down must be placed in a garbage bag, tagged and place out on your regular garbage collection day.  If you set out small items at the curb, please know they will not be picked up.

Other options

REgift - give furniture and other large items that are in good condition to relatives or friend who could put them to good use.

REuse - Donate items to an organization that accepts used goods.

REdistribute - post items on buy and sell websites. It is easier than you think!

What to set out and when?

A maximum of five bulky items are collected once per month beginning in April and ending in September.  See below as to what is acceptable and what we do not pick up. Please remember, small items are not considered bulk items.

Bulky items must be placed at the curb no earlier than the Saturday and no later than 7:30 a.m. on the Monday before your collection week.  Please note, if your collection is mid to end of the week, you must still place your items out by 7:30 a.m. Monday of you collection week. 

Any items placed out after we have been in your neighbourhood or items that have not be set out properly will not be picked up.  You will need to take these items back in and placed them out on your next bulk item collection week.  Please view our collection schedule and map to see when we will be in your area, call the Engineering/Public Works office or check out the when's my pickup? and what goes where? wasteline app.

What bulky item can and cannot be set out at the curb?

Residential Homes

Acceptable Items

Armoires, BBQ's without the propane tank, carpet (6ft long, rolled and tied), chests, couches, chairs, desks, floor lamps, furniture, headboards, mattresses and box springs, pool covers, pool filters (no sand), tables, water softeners (no salt or water).

Unacceptable Items

These are just a few examples of what we do not pick up during bulk item curbside collection. These items and other small items must be placed in a garbage bag, tagged and placed out at the curb on your garbage collection day. 

Small items, all appliances - small and large, vaccum cleaners - even upright, car parts, car mats, small indoor & outdoor mats, garden hoses, landcape edging,  patio cushions and other cushion, small totes, windows, glass, mirrors, garden pots, small lamps, concrete, construction debris, electronics (electronics drop-off bin available at yard waste depot), hazardous materials, household garbage, lumber, microwaves, TV's (electronics drop-off bin located at yard waste depot), Tire (drop off bin located at yard waste depot), toilets (drop off bin at yard waste depot)

Multi-family residential units - Row-housing, condominium units

Only units that currently receive garbage collection from the City of Woodstock Public Works Department will receive bulk items collection.

Your items must be set out in front of your unit only, no earlier than the weekend prior to your scheduled collection week and no later than 7:30 a.m. on the Monday of your collection week.  Community piles at the curbside will not be collected.  Please ­check with your property management/landlord before setting out any articles.

Frequently asked questions

Why were my items not picked up?

There are a few reasons why this happened:

You placed the wrong items at the curb.
Please remember this is not a spring clean up.  We do not pick up all items.  Small items are considered household garbage and must be placed in a garbage bag, tagged and placed out on your next garbage collection day.  If you are not sure what goes where, please check out the wasteline app or call the Engineering/Public Works department first before taking the trouble to place your items at the curb.
  • Some examples of small items:
    • Garden hoses & garden edging - these items can be rolled up and placed in a garbage bag and tagged and placed out on your collection day,
    • Small appliances such as microwaves, kettles, toasters, toaster ovens, vacuum cleaners including upright vacuum cleaners - these items can be disposed of during the HHW oir Bulk Item Depot days - see below for dates, or taken to a scrap metal company,
    • Plastic flower pots - this can be placed in your recycling bin, please note small plastic plant cells must be placed in your garbage bag,
    • Ceramic, clay, or stone flower pots or bird baths - Small items must be placed in a garbage bag. Bag can not weigh more than 44lbs Sharp pieces must be disposed of in a container and marked clearly of broken pieces and tagged out for garbage pick up.
    • Small rugs or carpet remnants, curtain rods - these can be rolled up or broken down and placed in a garbage bag,
    • Wood, cabinets, home renos, construction material - these items must be disposed of at either our New Bulk Item & Household Hazardous Waste Dept opening sometime this summer, or at the Oxford County Landfill in Salford Ontario.
 
You placed too many large items out. 
We only take up to five bulky items on each of your bulk item collection week. See our City Services Calendar for your collection weeks or call the Engineering/Public Works department. 
You placed your items out too late or on the wrong week.
Please remember that you must have your bulky items placed out at the curb by 7:30 a.m. of the Monday of your collection week even if your garbage day is on Tuesday, or Friday. Once we have been through your street, we will not be back to pick up items set out late.  Also, remember that we have the whole week to pick up these items.  Due to the amount of items placed out for that area, it may take us until Friday to complete that the route.  Please be patient with us.

What do I do if my items were not picked up?

You placed your items on the wrong week.

You will need to take those items back in and place them back out on your proper week.  See our City Services Calendar for when we are in your area, or call the Engineering/Public Works department. 

If you place your items out too early, you will need to remove those items from the curb and place them out on your collection week as per our Property Maintenance Bylaw Chapter 0731 Garbage-Recyclables Collection.  Items cannot be placed out until the weekend of your collection week.  If you do not remove your items, you will be asked to remove them by our Bylaw Enforcement Officer and if you are not compliant, the City will remove these items at the owners cost. 

You placed the wrong items out.
If you put out small items or small applicances or any other itesm listed above that are not acceptable, you will need to dispose of them in the proper format.  Some items will need to be placed in a garbage bag and tagged for regular household garbage collection, and other items may be placed in your recycling bin, or disposed of at either our New Bulk Item & Hazardous Waste Depot opening sometime in this summer, or at the Oxford County Landfill in Salford Ontario.  You may follow the Wasteline app link to see how to properly disposal items. 
You placed too many large items out. 
We will only pick up five (5) bulky items during your bulk item collection week.  Anything set out over that limit will need to be placed back out on your next bulk item collection week.  As per the  Property Maintenance Bylaw Chapter 0731 Garbage-Recyclables Collection you cannot keep those items out on the curb until your next collection week.  Those items can only be set out the weekend prior to your bulk item collection week.
We missed your place. 
We are only human!  If you have placed out the correct items and placed in on the correct collection week before Monday 7:30 a.m., please contact us at 519-539-2382 ext. 3104 or 3102.   Our trucks are equipped with GPS and we can identify what day and time our trucks were in your area and if we have missed it.

A new Bulk Item and Household Hazardous Waste depot will be opening sometime this summer on James Street (corner of Springbank Avenue) for bulky-type items and hazardous waste materials.  Watch for our grand opening event to be advertised through media and our website!

Contact Us

© 2017 City of Woodstock P.O. Box 1539, 500 Dundas Street, Woodstock, ON N4S 0A7

 

Phone: 519-539-1291
TTY: 519-539-7268
Email: General Information

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