Para-Transit service is provided by the City of Woodstock and offers door to door scheduled service. Para-Transportation is intended for persons who, due to a functional limitation, cannot board, ride or disembark from Woodstock Transit fixed-routes.
Fare is required at time of boarding with no exceptions. Exact change is required when paying for a single ride. Transit fees are the same for conventional as it is for para-transit. Please view our transit page for information on transit fees
Riders with inadequate fare will be declined service. Drivers are required to follow their manifests. They are not permitted to change your scheduled destination or book return rides.
Customers are responsible for booking their own rides by calling our dispatch at 519-539-2382 ext. 2510.
Lost or stolen items
Woodstock Transit is not responsible for lost, stolen or damaged bus passes. The owner is responsible for replacing these items at their expense.
There will be NO transit or para-transit services on the following days:
- Family Day: Monday, February 20, 2017,
- Good Friday: Friday, April 14, 2017,
- Easter Monday: Monday, April 17, 2017,
- Victoria Day: Monday, May 22, 2017,
- Canada Day: Saturday, July 1, 2017,
- Labour Day: Monday, September 4, 2017,
- Thanksgiving Day: Monday, October 9. 2017,
- Christmas Day: Monday, December 25, 2017 (Christmas Day),
- Boxing Day: Tuesday, December 26, 2017 (Boxing Day), and
- New Year's Day: Monday, January 1, 2018.
Please note the following special days, Para-transit WILL BE OPERATING on regular services:
- Civic Holiday: Monday, August 1, 2017, and
- Remembrance Day: Friday, November 11, 2017.
You must be registered to book your ride. Application forms can be filled out partially on-line. You will need to print the form to have Part B completed by your health care professional. Please return the completed form to: Para-Transportation, The City of Woodstock, P. O. Box 1539, 500 Dundas Street. The application is also available at City Hall. Photo I.D. cards will be required to use this service. All rides must be pre-booked 24 hours in advance.
If you have any questions concerning eligibility criteria, please call 519-539-1291.
To arrange for your ride please call 519-539-2382 ext. 2510, (TTY: 519-539-7268) Monday through Friday 8:30 am to 7:00 pm and on Saturdays from 9:00 am to 7:00 pm.
A minimum of 24 hours advance notice is required for bookings. Same day rides are available if there is space.
Passes & para-transit fares
All passes accepted by conventional transit are accepted by Para-Transit. Visit our Transit webpage for vendors that sell passes ss well as our transit fares.
Policies and procedures
Para-Transporation Policies and Procedures
A Guide to Para-Transit Policy