COVID-19

Visit https://www.swpublichealth.ca/facecoverings

To report a non-compliant business regarding mandated face coverings, please contact:

Southwestern Public Health

1-800-922-0096 ext.9

City of Woodstock By-law

519-539-2382 ext.3160

City Hall is open to the public Monday thru Friday, 8:30 a.m. to 1:00 p.m. and again from 2:00 p.m. until 4:30 p.m.

The Woodstock Public Library is open Monday – Thursday 10:00am-8:30pm, Friday & Saturday 10:00am-5:00pm

• Capacity will increase to 50 visitors
• Some public computer workstations available to book
• Microfilm reader available to book
• Photocopier and printing services available

Please visit www.mywpl.ca for more details

The City Engineering Office is open to the public. They have resumed their regular hours, Monday to Friday, 8:30 a.m. to 4:30 p.m.   No appointments are necessary.  There will still be a limit to the number of people allowed in the building at one time and the requirement to wear a mask is still in place.

The pickup and drop off bins in the front entrance will still be in use for those who feel more comfortable using them instead of coming into the building.

Appropriate COVID protocols signage will be in place. 

Is the Art Gallery open?

The Woodstock Art Gallery will be closed to the public for facility maintenance beginning November 15, 2021.

The Gallery will remain closed through the end of the year as substantive repairs to the roof are completed.

Please click here for more information.

Is the Museum open?

Woodstock Museum NHS Hours:

• Tuesday to Friday 10am – 5pm
• Saturday 12pm – 5pm

 Please visit www.woodstockmuseum.ca for more information.

Garbage and recycling will continue to be picked up as scheduled. Residents can use the wasteline app to confirm their pickup schedule; visit the garbage and recycling web page for more information. 

To keep our workers safe please bag up your used tissues, wipes or other items you may have used to clean and or disinfect and dispose of in your regular garbage collection. If you are or have been sick, please place any items that may of come in contact with your mouth, nose or eyes into a sealed garbage bag. This applies to items that would normally be recycled such as water bottles, pop cans, and juice cartons.

Participants may request a refund by emailing us here. Your request will take 2 to 4 weeks to process.

To help ensure we are able to provide your refund in a timely manner, we ask that you please log into your Legend online account with the City of Woodstock and ensure your personal information and address is up to date. 
How to update your profile online
How to update your profile (mobile site)

If you are having issues logging in to your account, please use the Reset Password option. Any other issues or concerns with your Legend account, please email us here.

All recreational swimming, aquafitness and walking track memberships are put on hold and will be reactivated once a request is received from a participant.

Please call 519-539-2382 for more information.

Yes, under the Reopening Ontario Act (A Flexible Response to COVID-19), beginning on Wednesday, September 22, recreation facilities will require each patron that enters the premises, at the point of entry, provides proof of identification and of being fully vaccinated against COVID-19.

What is considered proof of identification?

Identification issued by an institution or public body that includes a name and date of birth (a photo identification is not required). Some examples of this include:

•  
  • Driver’s license
  • Birth certificate
  • Citizenship card
  • Government (Ontario or other) issued identification cards including Health Card
  • Indian Status Card or Indigenous Membership Card
  • Passport
  • Permanent Residency Card

What is considered proof of vaccination?

• An Ontario vaccination receipt from a vaccine clinic when you received your dose (paper copy)
• A vaccination receipt signed by an Indigenous Health Provider

• An Ontario Ministry of Health vaccination receipt received by email following an appointment (digital or printed paper copy)
• Downloaded vaccination receipt from Ontario’s provincial booking portal or by calling the Provincial Vaccine Contact Centre at 1-833-943-3900 (digital or printed paper copy)
• A vaccination receipt from another jurisdiction that shows the holder is fully vaccinated against COVID-19. 

Who needs to show proof?

Individuals 12 years of age and over, unless otherwise exempted, can provide either a paper or digital copy of their vaccination receipt that demonstrates they are fully vaccinated. It must include their name, date of vaccination and product name (brand of vaccine) at the time of vaccination. 

What if I'm playing organized sports?

Patrons will be granted medical exemption if they provide a written document, completed and supplied by a physician (designated as “MD”) or by a registered nurse in the extended class (designated as “Registered Nurse (Extended Class)”, “RN(EC)”, “Nurse Practitioner” or “NP”) stating that the individual is exempt for a medical reason from being fully vaccinated against COVID-19 and the effective time-period for the medical exemption. The letter will require the following:

• Name and contact information of the physician or registered nurse in the extended class;
• Logo or letterhead identifying the physician or registered nurse in the extended class;
• Statement that there is a medical reason for the individual’s exemption from being fully vaccinated against COVID-19; and
• Any effective time-period for the medical reason which includes the date the patron is seeking access to the business or organization.

• May be made through on-line banking or at your bank in person
• May be dropped in the mail slot at City Hall.
• Sent through the mail
• Taxpayers may sign up for pre-authorized payment by completing the form available on the website or by using the following link:

https://www.cityofwoodstock.ca/en/resourcesGeneral/PDFs/Treasury/AppForms/Pre-AuthorizationForm-November-2016.pdf

All Other Payments:

• May be dropped in the mail slot at the Reeve Street Entrance, sent through the mail or by contacting Administrative Services staff at here or to Accounts Receivable to make alternate arrangements.

• On-line via internet or telephone banking. Set up the City of Woodstock as a bill payment using the Roll Number as the account number (15 digits found on your tax notice)
• Pre-authorized payment plans. Forms can be found online and can be submitted electronically or faxed to 519-539-7705.
• Drop-off in secure mail slot at Reeve St entrance of City Hall.
• Regular mail.

Contact City Hall at 519-539-1291 and request the Tax Department. Leave a message if there is no answer, someone will call you back as soon as possible. 

E-mail Property Tax

Yes, regular service is being maintained.

• If possible, register your OneCard online, which allows reloading from the convenience of home.  Access to the One Card portal is available at www.woodstocktransit.ca
• New transit passes can be purchased at Foodland (645 Dundas St), Lottery Kiosk-Walmart (499 Norwich Ave) or Pioneer Gas Station (334 Norwich Ave)
• To reload in person, an appointment must be made in advance either at the Engineering office (944 James St) – 519-539-2382 ext. 3102 or 3104, or at City Hall - 519-539-1291 (ask for Administrative Services).

*2021 Events TBA

We are suspending several City-run special events and meetings. If you have paid a fee for any of the suspended events, a credit will be applied to your account.

Regularly scheduled Council meetings are currently being conducted virtually.

You can watch the meeting via livestream on the City of Woodstock YouTube Channel.

Agendas, minutes and recordings for meetings can be found at https://calendar.cityofwoodstock.ca/council.

Can I discharge fireworks?

There is a full ban on the sale and discharge of fireworks. 

The temporary ban on the sale and use of fireworks has been lifted for the Canada Day Holiday. Sale of fireworks will be allowed to start on June 24. For those wishing to use fireworks please familiarize yourself with the bylaw and remember the only day you can do so is July 1.

Who do I call to report a Covid-19 violation?